I have been too busy in the last week or two to really talk about this, but I wanted to discuss this year's ITIM conference in Vegas. I had the pleasure to attend this year's IT Infrastructure Management conference and I also had the honor to be part of their faculty. I gave a presentation on IT governance entitled, "Simplifying IT Governance to Maximize Infrastructure's Business Value." The presentation covered the business value for IT governance and a governance implementation framework I have developed based on decision making, strategy, people management, and the use processes like CobiT. The presentation went well and we were able to have good interaction. I wish that we had more time to go deeper into the governance issues affecting the companies represented there. We did do a survey on the most important governance decisions they were facing, so I'll write a post about that at a later time. I truly enjoyed the interaction with the attendees and that the framework seemed to resonate with them. I also had the honor of facilitating a breakfast chat session entitled "Is your outsourcing relationship dysfunctional?"
I believe this is the third ITIM conference and expo and it was outstanding. Anyone reading this should plan on attending next year's conference scheduled for November 2007. What did I like about the conference? Three things. First, the members of the ITIM Association and HDI that organized the conference did a terrific job. They were organized, everything happened according to schedule, they ensured all presentations were good to go, and all the way to the last hour, they greeted our constant requests for help with a smile and with results.
The second thing I liked was the quality of topics and speakers. There was enough variety in the tracks, IT governance, security, IT service management, business/IT alignment, and lifecycle management to really make things interesting. Few of us can focus on one of these topics exclusively, so it's great to take part of the "buffet of topics." The presenters were well prepared and exhibited an attitude of service ("How can I help?" versus "Am I not wonderful?"). Finally, and most importantly, was the quality of interactions among the participants. Because of the planned opportunities to network, as well as the openness of the participants I found it very easy to meet people. We had some great and interesting discussions on topics such as barriers to implement ITIL, but also just plain fun. I have already been enjoying the continued interactions with my new friends.
This was also the launch of a new association for infrastructure management professionals. The association already has a lot to offer in terms of content, thought leadership, and resources, but I truly believe this is only the beginning to a great association. It has a good vision, great experience since it is associated with the Help Desk Institute, and a talented group of advisors. If you haven't done it yet, please join.
I'll see everyone next year!