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IT Governance Training


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One-Line Bio

Héctor Muñoz is a management consultant, executive coach, public speaker, and President of itValue Consulting, LLC.


As President of itValue Consulting, a firm specializing in IT governance, Héctor helps IT organizations and service providers worldwide maximize their business value by improving their decision making. He helps organizations develop compelling strategies, assess and improve their IT governance, and develop their leaders. His 20 year corporate background includes serving as a US Air Force Captain, a Senior Manager for Ernst & Young, and a corporate executive in Information Technology at Prudential Insurance & Financial Services and Eli Lilly.

Héctor has served as an IT Director in a variety of roles. For instance, leading strategy and IT governance for a $200M centralized IT function supporting 48,000 employees. Overseeing a 400-person infrastructure group providing end-user computing in 135 countries, as well as data center, systems monitoring, and disaster recovery services. His help desk and client computing groups were highlighted by Boston Consulting Group as one of the most productive within the Pharmaceutical Industry. He has also implemented a 200-person application development center that achieved world-class performance and a $50M application support center providing offshore application maintenance services. Additionally, he implemented Program Management Office capabilities for a global $100M program and co-authored Ernst & Young’s PMO segment of its Y2K methodology. Héctor is a dynamic speaker whose keynote presentations are often highly rated and moving. He has served in the advisory councils for Hewlett-Packard, Unisys, Indiana University, and Howard University’s MIS department. Héctor is certified in Orgaizational Change Management and CobiT IT Governance, and is a Six Sigma Green Belt.

Education and Professional Affiliations
• Bachelor of Science from the University of Notre Dame
• Masters of Arts from Saint Mary of the Woods College
• Membership: International Coach Federation, IT Infrastructure Management Association, Society of Information Management, ISACA, and the Notre Dame Hispanic Alumni Assoc.